Reports, Logs & Alerts

Get the most out of your Safeguarding functionality, Cloud Reports, or Appliance Logs and Alerts.

Reporting platforms

Data sharing between Cloud Filter or On-Premise Appliance and Smoothwall  Smoothwall takes every available measure to make sure data can't be associated with your organisation. We summarise ...
Which platform do we use for reporting? Although both Cloud Portal and Smoothwall On-Premise Appliance platforms have a reporting area, we recommend using C...

Cloud Reports

Report on websites a group of users accessed You can use the Group Report to investigate the browsing history of a group of users (such as all students). For ex...
How to use Cloud Reports In the UK, schools must comply with Filtering and monitoring standards for schools and colleges and Keeping Children...
Run and view a report in Cloud Reports   Sign in to the Cloud Portal and select Reports. In the Filter Reports tab, you’ll see a table of previously gener...
Download or share Cloud Reports and data   To export or download Cloud Report data, sign in to the Cloud Portal and select Reports.  In the Filter Reports t...
Find the most popular sites for a Category using Cloud Reports   You can use the Category Report to investigate web access requests for specific types of content. It’ll show you t...
Find out who is accessing specific sites using Cloud Reports   The Domain Report can show whether users are accessing or trying to access specific websites. It can also help you...
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Safeguarding Alerts

What to do after getting a Safeguarding Alert Our Safeguarding products are designed to help monitor internet activity and alert you to potentially risky behaviou...
Test Safeguarding Alerts  You can generate a Safeguarding Alert to ensure that staff in your organisation can receive Safeguarding Alert email...
What are Safeguarding Alerts?   This article explains how Safeguarding Alerts work and links to further details to help you set them up effectivel...
Set up and edit Safeguarding Alerts   You can use Safeguarding Alerts to send emails (from On-Premise Appliance and Filter) or SMS (from On-Premise Appl...
Manage Instant Safeguarding Alerts from Cloud Filter   If you have both On-Premise Appliance and Cloud Filter, you can turn off the ability to manage your setup for Inst...
Can we customise or add new Safeguarding Themes?   Safeguarding Themes (sometimes called rulesets) are used to sort content to send Safeguarding Alerts. It is not p...
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Safeguarding Reporting

What content flags as a breach in Safeguarding Reports?   Safeguarding Reports provide an overview of the content students are accessing that may raise concerns and require...
Generate Safeguarding Reports Safeguarding Reports provide an overview of the content students have accessed that may raise concerns and require i...
Find who accessed inappropriate content using the Safeguarding Report   You can drill down into a Safeguarding Report you have already generated to find out which users have caused each ...
Exclusions from the Safeguarding Full Report and Alerts   You can exclude domains, URLs and searches from showing up in the Full Report and from generating Safeguarding Al...
Blank URLs in the Safeguarding Report Caused by Ad Blockers   Ad blockers such as AdBlock and uBlock Origin can hide details of breaches in the Safeguarding Full report when us...

On-Premise Appliance logs and alerts

Alerts
Logs and real-time details