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Reports, Logs & Alerts
Cloud Reporting
Cloud Reporting
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See websites a group of users accessed in Cloud Reporting
You can use the Group Report to investigate the browsing history of a group of users (such as all students). For exa...
How to use Cloud Reporting
In the UK, schools must comply with Filtering and monitoring standards for schools and colleges and Keeping Children...
Run and view a report in Cloud Reporting
Sign in to the Cloud Portal and select Reporting. In the Filter Reports tab, you’ll see a table of previously gener...
Download or share Cloud Reporting reports and data
To export or download Cloud Reporting data, sign in to the Cloud Portal and select Reporting. In the Filter Report...
Find the most popular sites for a Category using Cloud Reporting
You can use the Category Report to investigate web access requests for specific types of content. It’ll show you the...
Find out who is accessing specific sites using Cloud Reporting
The Domain Report can show whether users are accessing or trying to access specific websites. It can also help you d...
See what websites a student has accessed using Cloud Reporting
You can use the User Report to investigate an individual user or student’s past browsing history. You can use the Re...
See the usage history of a device using Cloud Reporting
You can use the Device Report to investigate past browsing history on a specific device. Using this data, you can: ...
Create a Custom Report in Cloud Reporting
You can create a Custom Report in Cloud Reporting to drill down into your web access reports with a combination of f...
What are the different Log Levels?
Smoothwall Filter automatically assigns a Log Level between 1 and 5 to each web request. A higher number indicates t...
I can't access a report in Cloud Reporting
You must have Reporting or Administrator access to Cloud Reporting to sign in to the Cloud Portal and select Reporti...
Can we delete Cloud Reporting reports?
You can’t delete reports generated in Cloud Reporting. Reports show as Expired after 30 days. You can’t view data fo...
Can we edit Cloud Reporting reports?
You can’t edit reports generated in Cloud Reporting. You can do one of two things: Select Re-run to generate the re...
Missing event log entries in Cloud Reporting
You may have a Parent and Child Smoothwall setup where a cluster of Child Smoothwall Appliances feed data logs into ...