Safeguarding Reports provide an overview of the content students are accessing that may raise concerns and require further investigation.
- The Full Report on the On-Premise Appliance gives a full list of all breaches for the selected Safeguarding theme and when they took place, along with browsing history on either side of the breach to see the context.
- The Safeguarding Report in Cloud Reporting gives you a full breakdown of all breaches for all Safeguarding themes, for a single user or all users.
For reporting availability, see Which platform do we use for reporting?
How is a breach triggered?
A breach has occurred, and is added to the logs, when a user tries to access a website that contains content that is deemed inappropriate by Smoothwall.
To determine whether a breach has occurred, Smoothwall reviews the actual search terms entered. The returned URLs in search results that the user could choose from are not checked, unless the user actually accesses the site.
Many search engines try to pre-empt the search term being entered using suggested search. This runs a search in the background, so often returns results that do not reflect the user's intention. For example, entering "sextant" into a search engine could trigger a Safeguarding breach for a "sex" search, even though the user wanted information about nautical instruments.
What content does not trigger a breach?
When users access content that doesn’t fall into one of our Safeguarding themes, you won’t see any breaches.
You also won’t see a breach for anything automatically blocked as part of the IWF List.
When filtering devices using Cloud Filter:
- Smoothwall Browser: Activity outside Smoothwall Browser is not reviewed, so won’t trigger a breach.
- Android Filter App: Any activity on the device can trigger breaches.
- Cloud Filter Extension: Only activity within the browser with Cloud Filter Extension installed can trigger a breach.
These types of content are not reviewed, and so won’t trigger a breach:
- Images that are categorised as Web Search or Image Search.
- Web furniture (all the requests made to a web server to return content for a single website). This includes, but is not limited to, stylesheets (CSS), JavaScript files, and plugins.
- Web requests made within one second of each other, as these are considered page content or resources.
- Files types: JSON, PDF, ZIP, GZIP and ICO.