See websites a group of users accessed in Cloud Reporting

You can use the Group Report to investigate the browsing history of a group of users (such as all students). For example, you can use this report to see all blocked websites they attempted to visit, easily identifying websites to block with Web Filter policies.

Run a Group Report

1. Sign in to the Cloud Portal and go to Reporting > New Filter Report.
2. Select the Group Report tab.
3. Enter a Report Name.
4. If you have a multi-tenant setup, you’ll see a Tenant field:
   • If you are an Administrator, select one or more Tenant checkboxes or the All Tenants option.
   • If you have Reporting access, the tenant you are linked with will be selected. 

     Tip

   Check the Multi-tenant Report requirements if you can’t see the Tenant field.

5. You can include Log Level 1 and 2 data in reports and downloads by setting the Include advanced log details toggle to the On position.
6. Enter the name of a User Group:
   • If you have a multi-tenant setup, you’ll see User Groups only for the Tenant(s) you selected.
   • Select from your custom User Groups. You can’t select Everyone, or the Default users, Banned users or Unauthenticated IPs built-in User Groups.

     Note

   If multiple User Groups share the same name across your tenants, the name will appear only once in the list. Your report will include all logs from the selected group, limited to the tenants you selected.

7. Select a start and an end Date and Time.

   Note

   • You can select a date range of up to 31 days.
   • You can select dates from the past 90 days. Only data from when you started using Smoothwall will show in your reports.
8. Select Run Report. You’ll be taken back to the Reports page, where you’ll see your report is generating with the status of In Progress.
9. You’ll receive an email letting you know when the report is ready. Select View report now.

View the report

1. To access the report, you can:
   • Refresh your page if you are waiting for it to move from In Progress to Ready.
   • Select the View report now button in the email.
   • Sign in to the Cloud Portal and select Reporting.
2. Select between the Filter Reports or Multi Tenant Filter Reports tab if you have access to Multi Tenant reports.
3. If you selected the Filter Reports tab and have a multi-tenant environment, select the Tenant the report was generated for at the top right of the page.
4. Select the report to view the Report Overview and Report Data tabs, export and share the data or find out why you might not be able to view a report.

Use the Group Report

Report Overview

The Report Overview tab provides high-level summary graphs and charts of:

• Top 10 Users: A summary of the users in the group who have made the most requests. To get a list of all users, export the data and analyse it outside of Smoothwall.
• Top Websites Visited: The top 10 websites visited, including the Level.
• Search Terms: Words or phrases users have searched for, including the Level, frequency and whether access was allowed or blocked.
• Safeguarding Alerts: The number of breaches with each Safeguarding theme, including the Severity.

Report Data 

The Report Data tab gives you line-by-line full browsing activity. 

• Use the Column Selector to customise the columns shown in the table. You can’t remove the Username, Url or Action columns.
• Use the magnifying glass to search within a column. Searching for a Top Level Domain will show results from subdomains, but entering a subdomain won’t show results for the Top Level Domain.
• You can see the timestamp for each access request. The most recent events are shown at the top.