Smoothwall takes every available measure to make sure data can't be associated with your organisation. We summarise and anonymise information to ensure we don’t share any personal or sensitive information outside the business.
The steps to turn off data sharing depend on the Smoothwall setup you have purchased.
Cloud-only or Hybrid
Cloud Filter shares with Smoothwall:
- Filtering feedback: Our Digital Safety Team analyses lists of all domains from your logs to improve Content Categorisation.
- Processing of personal information as described in our Privacy Policy.
Cloud Filter automatically collects this information, and you can’t turn it off.
If you don’t want to share this data with Smoothwall:
- Contact your Customer Success Manager to discuss moving to an On-Premise Appliance-only setup.
- Once your setup has changed, follow the instructions below to turn off data sharing.
On-Premise Appliance-only
By default, On-Premise Appliances share data with Smoothwall.
- Extended registration information: Hardware details, software version information, and whether modules are installed and in use. This helps our Customer Success and Support teams provide the best service.
- Filtering feedback: Our Digital Safety Team analyses lists of uncategorised domains from your logs to improve Content Categorisation.
If you don’t want to share this data with Smoothwall:
-
Go to System > Preferences > Registration options.
Tip
You can also manage whether Smoothwall takes cloud settings backups from this page.
- Go to the Extended registration information section.
- Clear the Provide extended usage information and/or Provide filtering feedback information checkboxes.
- Select Save.