Smoothwall Filter automatically assigns a Log Level between 1 and 5 to each web request. A higher number indicates the request is more likely to need your attention. Smoothwall Filter then uses the Log Levels to determine which requests are included in Logs for web requests from users, such as the Real Time Log Viewer.
You can’t edit what is sorted into each level. If you think something has been sorted incorrectly, let us know through our Feedback Form.
Log Levels 1 and 2
Log Levels 1 and 2 capture web requests for images and other supporting content websites need to work. These requests are automatically created when a user visits a site, and each page visited generates multiple requests.
When all requests are included in Logs, it’s challenging to identify the items you need to take action on through the clutter. You don’t need to filter them out, as Smoothwall Filter excludes web requests categorised as Log Level 1 or 2 in Logs by default.
You can choose to include data for Log Levels 1 and 2 in Cloud Reporting by selecting the Include advanced log details toggle when creating a new report.
Log Level 3+
Log Levels 3, 4 and 5 capture web requests, which are user actions. Smoothwall Filter includes Log Level 3, 4 and 5 requests in Logs by default.
- Level 3: A user has performed a minor action, such as clicking a link.
- Level 4: A user has performed an action of greater concern, such as requesting access to a blocked website.
- Level 5: A user action has generated a Safeguarding breach.