This article applies to organisations with a 'Hybrid' setup (both On-Premise Appliance and Cloud), as well as On-Premise only and Cloud only setups.
This article provides an overview and links to details of how Safeguarding Alerts work on both On-Premise Appliance and Cloud Filter, to inform how you decide to set up Safeguarding Alerts.
Should we use Safeguarding Alerts?
In the UK, schools are required to comply with Filtering and monitoring standards for schools and colleges, and Keeping children safe in education (KCSIE) policies. These include monitoring the types of content students are accessing, and responding when there is a safeguarding risk.
Smoothwall Filter’s Safeguarding Alerts functionality tracks and reports all concerning web access attempts for your Designated Safeguarding Lead (DSL) to check and follow up with. For example, a student may not be blocked with Filter from accessing content on overcoming drug addiction. However, viewing this content may generate a Safeguarding Alert to be sent to the DSL for Substance abuse.
- To be fully compliant, you will need to use Filter Safeguarding Alerts alongside other products that track App usage.
- Alternatively, you can use Smoothwall Monitor which tracks across all Apps and looks at keystrokes, rather than only Web requests. Monitor also has a dedicated human Moderator Team - they analyse the activity, moderate which events are important and send your DSL an alert only when needed.
FAQ
- What are Safeguarding themes?
- What is Safeguarding Severity?
- When are Safeguarding Alerts sent?
- Who are Safeguarding Alerts sent to?
- How do I set up Safeguarding Alerts?
Example Safeguarding Alert emails
Note
It is not possible to edit the subject line, text or design of these emails.
Image 1: An example Safeguarding Alert generated from Cloud Filter.
Image 2: An example Safeguarding Alert generated from the On-Premise Appliance.