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Installation and Setup
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Articles
Access the Smoothwall Admin UI securely via HTTPS
Accessing the Smoothwall On-Premise Appliance Admin UI via HTTP is less secure than HTTPS. We recommend you change to...
See On-Premise Appliance Admin Portal users
You can see a list of users currently signed into your Smoothwall On-Premise Appliance Admin Portal. Sign in to the...
Add, edit or delete Smoothwall On-Premise Appliance Administrators
You can add as many users as you need to manage the different areas of your Smoothwall On-Premise Appliance. Note ...
I can't access the right areas of Smoothwall
Once you sign in to Smoothwall On-Premise Appliance or Cloud Portal, you may find that you don’t have access to every...
Edit the Welcome message for Administrators
You can set a Welcome message to show on the Smoothwall On-Premise Appliance sign-in page. Go to System > Administra...
Manage Cloud Portal User Access
You can add as many users as needed to manage different areas of the Cloud Portal using the User Access Management pa...
Cloud Portal Roles and access permissions
Cloud Portal, including the Admin Panel, Cloud Filter and Cloud Reporting, has different Roles that you can assign to...
Sign in to Smoothwall through your Browser
This article shows how to sign in to Cloud Portal or Smoothwall On-Premise Appliance Admin User Interface in your bro...
Reset the Admin UI or Appliance root password
Important The instructions in this article should only be completed if told to do so by Smoothwall Support. Before y...
Turn on or reset MFA for On-Premise Appliance Administrators
Multi-Factor Authentication (MFA) enhances security by requiring a code generated on the Administrator’s device to ac...
Can't access the Smoothwall On-Premise Appliance Admin UI
If you can’t sign in to the Admin UI, you or someone in your organisation may have mistakenly removed access using Sm...