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Reports, Logs & Alerts
Cloud Reports
Cloud Reports
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Report on websites a group of users accessed
You can use the Group Report to investigate the browsing history of a group of users (such as all students). For ex...
How to use Cloud Reports
In the UK, schools must comply with Filtering and monitoring standards for schools and colleges and Keeping Children...
Run and view a report in Cloud Reports
Sign in to the Cloud Portal and select Reports. In the Filter Reports tab, you’ll see a table of previously gener...
Download or share Cloud Reports and data
To export or download Cloud Report data, sign in to the Cloud Portal and select Reports. In the Filter Reports t...
Find the most popular sites for a Category using Cloud Reports
You can use the Category Report to investigate web access requests for specific types of content. It’ll show you t...
Find out who is accessing specific sites using Cloud Reports
The Domain Report can show whether users are accessing or trying to access specific websites. It can also help you...
See what websites a student has accessed using Cloud Reports
You can use the User Report to investigate an individual user or student’s past browsing history. You can use the ...
See the usage history of a device using Cloud Reports
You can use the Device Report to investigate past browsing history on a specific device. Using this data, you can:...
Create a Custom Report in Cloud Reports
You can create a Custom Report in Cloud Reports to drill down into your web access reports with a combination of fil...
What are the different Log Levels?
Smoothwall Filter automatically assigns a Log Level between 1 and 5 to each web request. A higher number indicates...
I can't access a report in Cloud Reports
You must have Reporting or Administrator access to Cloud Reports to sign in to the Cloud Portal and select Reports...
Can we delete Cloud Reports?
You can’t delete reports generated in Cloud Reports. Reports show as Expired after 30 days. You can’t view data fo...
Can we edit Cloud Reports?
You can’t edit reports generated in Cloud Reports. You can do one of two things: Select Re-run to generate the re...
Missing event log entries in Cloud Reports
You may have a Parent and Child Smoothwall setup where a cluster of Child Smoothwall Appliances feed data logs int...