Create a Custom Report in Cloud Reports

This article applies to organisations with a Cloud setup, and those with a 'Hybrid' setup (both On-Premise Appliance and Cloud).

 

You can create a Custom Report in Cloud Reports to drill down into your web access reports with a combination of filters.

Run the report

  1. Sign in to the Cloud Portal and go to Reports > New Filter Report.
  2. Select the Custom Report tab.
  3. Enter a Report Name.
  4. If you are part of a multi-tenant environment, select a Tenant to report on.
  5. Select what data to report on using at least one of the Filters:
    • User:
      • Leave empty to include all users.
      • If you use Directories for authentication, enter at least three characters of a username, then select the username from the drop-down.
      • If you don’t use Directories, enter the full username. Common formats include username@domain and domain\username
    • Device:
      • Leave empty to include all devices.
      • Although the field requires you to enter at least three characters, you need to enter the full device name to filter for a specific device.
    • Domain:
      • Leave empty to include all domains.
      • Enter a domain like example.com or a subdomain such as blog.example.com to filter data further.
    • Category:
      • Leave empty to include all categories.
      • Enter at least one letter to open a drop-down of default and Custom Categories. Select up to five to include in the report.
  1. Select a start and an end Date and Time.

    Note

    • You can select a date range of up to 31 days.
    • You can select dates from the past 90 days. Only data from when you started using Smoothwall will show in your reports.
  2. Select Run Report. You’ll be taken back to the Reports page, where you’ll see your report is generating with the status of In Progress.
  3. You’ll receive an email letting you know when the report is ready. Select View report now.

 

Download the report data

  1. To access the report, you can:
    • Refresh your page if you were waiting for it to move from In Progress to Ready.
    • Select the View report now button in the email.
    • Sign in to the Cloud Portal and select Reports.
  2. If you are part of a multi-tenant environment, select the Tenant for which the report was generated.
  3. Select Download to download the data as a CSV.