5 February 2026
- Include data for up to five usernames in User and Safeguarding reports.
- If the table in the Report Data tab of your report has over 10,000 rows, the button is greyed out. Use the Download option on the Reports page instead.
- Fixed an issue where clearing the Tenant field meant you could run a blank Custom or Device report.
3 February 2026
Use our new Image and Video Blurring feature to obscure inappropriate or harmful visual content, to safeguard students from exposure to gore, pornography and intimate apparel. Adjust the sensitivity level, define custom allow lists, and automatically block images and videos in real time.
- Contact your Customer Success Manager to add Image and Video Blurring to your licence.
- Use the Content Aware page in Cloud Filter to manage your settings.
- Roll out the Extension on Windows via Intune or GPO, or on ChromeOS devices.
See full details of all the features: Image and Video Blurring overview
30 January 2026
You can now select dates from the past 180 days in Cloud Reporting.
19 January 2026
- Added more detail to the description on the Audit Log page.
- Standardised navigation to use the name ‘Reporting’.
10 December 2025
Report on Groups
The new Group Report makes it easier to review browsing activity across a group of users. You can now also filter Safeguarding and Custom Reports to focus on a specific group.
A new look and feel for Cloud Portal
Cloud Filter and Cloud Reporting have a fresh, modern look for a cleaner experience, but everything works in exactly the same way.
Other updates
- Scheduled Safeguarding Alerts now include the full search term without being truncated.
- Open the Tenant selector for reports by selecting anywhere on the field, not just the arrow.
11 November 2025
- If you manage Content Modification from Cloud Filter you can manage the new Google - Remove Playables Content Modification for On-Premise Appliance.
- Added more detail to the description on the Publishing page, and fixed an issue where multiple rows were shown.
- Fixed an issue where the Realtime Log Viewer didn’t display logs when the browser language was Swedish.
6 August 2025
New Feature - Scheduled Safeguarding Alerts
You can now configure Daily and Weekly Safeguarding Alert summaries in Cloud Filter! In addition to the new Instant Alerts toggle, choose to send a Daily Email and/or Weekly Email for each set of Contacts. Read more for full setup details and example emails.
Improvements to Cloud Reporting
- Multi-tenant reporting is now supported across all report types, including User, Device, and Custom reports.
- Filter Report Data by User Group. Select the Column Selector and the new Groups option to add this data to the table and downloads.
- Include data for Log Levels 1 and 2 by selecting the Include advanced log details toggle when creating a new report.
Other updates
- Search on the Custom categories page to see categories containing URLs or domains, search terms or videos with your keyword.
- Improved search on the Category groups page for the category Name and Category group columns within a Category group.
- Fixed an issue where reports failed if based on a Built-in category with an apostrophe in the name.
4 June 2025
- Fixed an issue where adding a URL to a Custom Category removed the others.
- Added validation for Safeguarding Alert contacts, so you can’t add a period before or after the email address.
- Fixed an issue where removing the selected tenants and changing report types prevented you from running a report.
- Fixed an issue where the tenants selected didn’t update when changing report types.
- Fixed an issue which prevented some users in the UAE from being able to sign in to Cloud Reporting.
9 May 2025
- Fixed an issue where selecting All tenants meant you saw ‘Server error’ and couldn’t run the report.
- Removed the blank space at the bottom of reports when the Column Selector was open.
7 May 2025
Cloud Reporting in some hybrid setups showed a blocked website as both Allowed and then Blocked. This was caused by an initial connection to categorise the site - users could not access it. Reports generated after this update only show the Blocked line.
1 May 2025
- Fixed an issue where a comma in the tenant’s name prevented running a report.
- Fixed an issue where search terms with a new line character prevented downloading the report.
- Renamed the Column Chooser to Column Selector for Safeguarding Reports to match the other report types.
8 April 2025
- Removed the Tenant field for setups that aren’t multi-tenant, which was causing issues running Domain, Category and Safeguarding Reports.
- Comments in the Domain/URL list display the full 40 characters rather than being truncated to 25.
11 February 2025
Fixed an issue where you could add a space after a / in the Domain/URL List of a Custom Category.
6 February 2025
Content Modification is moving to the Cloud!
If you have a hybrid setup, you can now manage how Content Modification Policies are applied using Cloud Filter!
- Update your On-Premise Appliance to Maiden-26 or above to get started.
- Switching over is easy - just toggle at least one Content Modification to On with both the Groups and Locations fields configured.
For full details, see: Block content on an allowed site using Content Modification
Other changes
- Updated whether a Content Modification is available in Cloud Filter and On-Premise Appliance.
- Fixed an issue in Multi-tenant environments where Safeguarding Alerts were only sent to tenant-specific contacts and not global contacts.
4 February 2025
Report on multiple tenants
Get an overview of web activity across all your schools from one report! No need to create a report for each tenant and aggregate outside Smoothwall - just create a Cloud Report with data for multiple tenants.
- If you have a hybrid setup, update your On-Premise Appliance to or beyond Leeds-70.
- Create a report using the Domain, Category or Safeguarding report types.
Customise your Cloud Report data
Use the new Column Selector to customise the columns shown in the data table and downloads. We’ve also added new fields you may want to see at a glance, such as the Client hostname or IP.