Add, change or remove Smoothwall On-Premise Appliance Administrators

This article applies to our On-Premise Appliance Filter and Firewall product only, not to Cloud.

 

You can add as many users as you need to manage the different areas of your Smoothwall On-Premise Appliance.

Note

If you have a Hybrid setup (both Cloud and On-Premise Appliance), you need to manage Cloud Administrators in the Cloud platform.

 

Before you begin

Decide on the role and level of access. There are three types of access for the Smoothwall On-Premise Appliance.

Full Administrator access

This option gives full permission to configure the Smoothwall On-Premise Appliance. When adding an Administrator, just select the Administrator checkbox.

Access to specific areas

This option gives access only to the areas of the On-Premise Appliance setup that you choose. When adding an Administrator:

  1. Ensure you don’t select the Administrator checkbox.
  2. Select the areas to give access to from the list. You’ll only see checkboxes for the modules that you have installed.
    • Authentication service: View the Authentication menu.
    • Bandwidth management (not available in Maiden): View the Bandwidth menu
    • Guardian temporary bypass: Use the temporary bypass functionality on the block page.
    • Guardian: View the Guardian top menu.
    • Log: View the system log files.
    • Operator: Shut down or reboot the system.
    • Portal user: Sign in to the Smoothwall User Portal.
    • Realtime logs: View real-time logs.
    • Reporting system: View the reporting system.
    • Guardian room block controls: Manage blocking of location contents.
    • Temp ban: Change temporary ban status.
    • Guardian unblock controls: Use the unblock controls on the block page.
    • VPN (not available in Maiden): View the VPN menu.

User Portal access

The User Portal is a simplified version of the Smoothwall On-Premise Appliance UI. It allows you to give staff access to filtering and reporting without allowing them to edit the Appliance's configuration.

Add an Administrator

  1. Go to System > Administration > Administrative users.
  2. Enter a username and password, and confirm the password.
  3. (Optional) To switch on Two Factor Authentication for On-Premise Administrators, select the Allow Two Factor enrolment checkbox.
  4. (Optional) Add a comment to note any user information.
  5. Select which areas the Administrator should have access to, or select Administrator to give full access.
  6. Select Add.

Edit an Administrator

  1. Go to System > Administration > Administrative users.
  2. In the Current users section, select the user(s) from the Mark column.
  3. Select Edit and the user will be selected in the Add user section.
  4. Make changes as required.
  5. Select Add.

Delete an Administrator

  1. Go to System > Administration > Administrative users.
  2. In the Current users section, select the user(s) from the Mark column.
  3. Select Remove.