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Smoothwall Help Centre
Welcome to the Smoothwall Help Centre
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Popular articles
Image and Video Blurring overview
Image and Video Blurring uses AI to detect and obscure inappropriate or harmful visual content, helping safeguard stu...
List of Blocklist Themes, Categories and Signatures
Select the link to download a list of Blocklist Themes, Categories and Signatures in PDF format. You can see how to ...
List of available Content Modifications
The table below lists all available Content Modifications, along with links to instructions for using them. If you ...
Categories
Installation and Setup
Learn how to install and configure different components of your Smoothwall solution.
Cloud Portal Admin Panel
Administer all your Smoothwall cloud-based products from the Admin Panel.
Filter (Guardian)
Learn everything you need to create effective filtering policies, from blocking pages to updating HTTPS Certificates.
Authentication
Learn how to manage user and device authentication.
Firewall & Networking
Manage your Firewall and Networking features and settings.
Troubleshooting
Troubleshoot your Cloud, On-Premise and Hybrid solutions.
Reports, Logs & Alerts
Get the most out of your Safeguarding functionality, Cloud Reports, or Appliance Logs and Alerts.
Safeguard Record Manager
Support resources for Record Manager 1.0. Go to help.rm.qoria.com for help with the new Record Manager.
Release Notes
Get the latest news and updates for Smoothwall.
Help with other Qoria products
Monitor
Monitor is a real-time, human-moderated digital monitoring solution that alerts safeguarding teams to vulnerable students.
Record Manager
Electronically record child safeguarding concerns including child protection issues and behaviour incidents, all in one place.
Classwize
Classwize gives teachers real-time visibility and control over students' online activities in class.