Cloud Portal Admin Panel

Administer all your Smoothwall cloud-based products from the Admin Panel.

Cloud Portal Account

What is the Admin Panel?  When you sign in to Cloud Portal, you’ll see different products based on what you’ve purchased and can access, inclu...
Product licences and expiry   This article outlines how to find out when your licences expire and which areas of our products require a licence....
Find my API directory key   The API directory key is sometimes required when installing or deploying companion applications to enable them to ...
Find my UNCL or Serial Number   When you raise a ticket with our Support Team, we may ask you for a Serial Number to help verify your identity. Th...
Allow User Emulation by the Support Team for Cloud troubleshooting   User Emulation allows the Support Team to access your Cloud Portal as if they were an Administrator to identify is...

Cloud Portal Tenant Management

Find my Tenant ID   Tenant IDs are the unique identifiers for each tenant in your organisation. If you have multiple tenants, the Tena...
Check changes made to Tenants in Cloud Portal   You can see an audit log of changes made to your tenants to identify who made changes and when from Admin Panel >...
Add Tenants   You can create one or more Tenants for your Smoothwall instance. Tenants are a way to customise your settings for ...
Edit Tenants   This article outlines how to edit existing Tenants’ details. Tenants are a way to customise your settings for diff...
Delete Tenants   This article outlines how to delete tenants, and what to do if you are unable to delete a tenant. Tenants are a wa...
Change the Default Tenant   Warning If you need to delete or change your default tenant, select Submit a request from the top of the Help Cen...

Cloud Portal Directories and User Groups

Manage users in groups and directories   You can sync your directories with the Cloud Portal Admin Panel to quickly update user lists as students and staff...
Add or edit User Groups   User Groups are collections of end users you can use to configure features in Smoothwall Filter or Monitor. Smoot...
Google and Azure Directories and Group mappings in a Hybrid setup   The platform in which you set up Google and Azure Directories will impact how directory group mappings are synced....
Add, edit or delete an Azure Directory   You can add an Azure Directory to manage groups of users for your policies in Smoothwall Filter or Monitor. Config...
Add, edit or delete a Google Directory   You can add a Google Directory to manage groups of users for your policies in Smoothwall Filter or Monitor. Config...
Set up IDex Agent to sync Active Directory for Cloud-only setups You can install the IDex Agent for Smoothwall Cloud Filter and/or Monitor to access the users and Directory groups in...
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Other Monitor features managed in Cloud Portal

Manage Cloud Scan from the Admin Panel  Cloud Scan is a quick and easy way to help keep your cloud storage free from harmful or non-compliant imagery.Start ...
Manage your Monitor schedule from the Admin Panel  You can use scheduling to turn Monitor on for school days and turn it off when your school is closed.Manage your Mon...