Set up System Alert Emails or SMS

You can use your Smoothwall appliance’s System Alerts to send email or SMS text messages about system events to people in the Distribution Groups you set up. For example, you may want to notify a system administrator when an update is available, a critical system service stops, or network traffic reaches a particular threshold.

Before you begin

Step 1: Set up an SMTP server or relay

A Simple Mail Transfer Protocol (SMTP) server or relay is required to send System Alert emails or SMS. You can set up a SMTP server or relay in Reports > Settings > Output Settings.

Step 2: Set up Distribution Groups

For users to receive System Alerts, you must add the users and their email address and phone number to a Distribution Group.

Check your existing groups or add new groups as required: Set up, edit and add users to Distribution Groups

Set up System Alerts

Once your SMTP server or relay and your Distribution Groups are set up, you can turn on the System Alerts.

1. Go to Reports > Alerts > Alerts.
2. In the Groups section, select the Distribution Group to receive System Alerts from the drop-down list.
3. Select the Select button.
4. Select the Enable instantaneous alerts checkbox.
5. Select the boxes next to the email icon for email, phone icon for SMS text message or both for each System Alert type.
6. Select Save.

Next steps

You can also turn on additional alerts or customise how System Alerts are sent. For example, to send an alert when your System memory reaches a certain percentage threshold.

You can manage additional options from Reports > Alerts > Alert Settings.