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Set up, edit and add users to Distribution Groups

Updated

You can customise which users are sent System Alerts or Safeguarding Alerts from the On-Premise Appliance using Distribution Groups by going to Reports > Settings > Groups.

Important note on deleting Distribution Groups

It is not possible to delete a group once it is set up, so make sure you know the correct configuration before adding groups.

If you create a group in error, you will need to rename the group to make it clear it should not be used.

 

Add new groups

  1. Select an empty profile from the Group name drop-down.
  2. Select the Select button.
  3. Once the page has refreshed, name the group.
  4. Select Save to create the group.

Add users to a group

  1. Select the group from the Group name drop-down.
  2. In the Add a user section, enter the Name and Email address of the person to add to the distribution group.
  3. Select the Enable HTML Email checkbox to opt in to HTML Email content for this user.
  4. Select the Enabled checkbox.
  5. Select the Add button to add the user to the group.

Edit user settings

It is not possible to edit a user’s settings once added, because selecting the Edit button at the bottom of that page has no effect.

You will need to remove the user from the group and add them again.

Remove users from a group

  1. Scroll down to the Current users section and find the user.
  2. Select the checkbox in the Mark column.
  3. Select Remove.