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Troubleshooting
Cloud Filter Troubleshooting
Cloud Filter Troubleshooting
Articles
Smoothwall Appliance and Cloud Portal Start of Year Maintenance Checklist
Download the following checklist for your IT team or DSL to prepare each year. Complete these steps well in advance o...
Filter Mode 1 and 2 in Diagnostics
When you use the Diagnostics page, Filter Mode should show as Mode 2. What are the different Filter Modes? Mode 1 Smo...
Cloud Filter Policy locked by Admin making changes to On-Premise Appliance
When another Administrator is making changes in your On-Premise Appliance, you can’t publish changes on Cloud Filter....
Run Diagnostics to troubleshoot issues with Cloud Filter
The Smoothwall Diagnostics page can be accessed on each device on a network using Cloud Filter, such as an iPad. You ...