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Troubleshooting
Cloud Filter Troubleshooting
Cloud Filter Troubleshooting
Articles
Smoothwall Appliance and Cloud Portal Start-of-Year Maintenance Checklists
Download our start-of-year checklists to help your IT, safeguarding, or wellbeing teams prepare for the new school ye...
Filter Mode 1 and 2 in Diagnostics
When you use the Diagnostics page, Filter Mode should show as Mode 2.What are the different Filter Modes?Mode 1Smooth...
Cloud Filter Policy locked by Admin making changes to On-Premise Appliance
When another Administrator is making changes in your On-Premise Appliance, you can’t publish changes on Cloud Filter....
Run Diagnostics to troubleshoot issues with Cloud Filter
The Smoothwall Diagnostics page can be accessed on each device on a network using Cloud Filter, such as an iPad. You ...