Skip to main content

Add, edit or delete an IDex Directory

Updated
This article applies only to On-Premise Appliance, not to our Cloud products.

To add an IDex Directory to your list of Directories, you must do so from the On-Premise Appliance. You can choose whether to display the IDex Directory in Cloud.

  Important

This setup is for customers who have a Smoothwall Appliance, either alone or in a Hybrid setup. See Set up IDex Agent to sync Active Directory for Cloud-only setups.

Before you begin

  1. Set up IDex.
  2. Add the IP addresses of the Domain Controller(s) to the correct tenant(s).

Add an IDex Directory to Smoothwall

  1. Go to Services > Authentication > Directories.
  2. Select Add new directory.
  3. Make sure the Enabled checkbox is selected.
  4. If in a multi-tenant environment, select the tenant.
  5. Select the Type as IDex Directory.
  6. You can leave the default name of the IDex Directory, or amend it.
  7. If you are on Leeds release or earlier, or have a ‘Hybrid’ setup (both Cloud and On-Premise Appliance), select Advanced Options.
    • If you have a ‘Hybrid’ setup, you’ll see a Directory in Cloud Portal field. Select Enabled to push the directory setup from On-Premise Appliance to Cloud. If you don’t select this checkbox, the directory will only exist in the On-Premise Appliance.
    • For Leeds releases or earlier, choose the IDex Directory DB Key. Either select the Default, or enter your own if you have a multi-tenant setup where some data sets need to be partitioned. The DB Key should be an alphanumeric value without spaces.
  8. Optionally, enter a comment.
  9. Select Add.
  10. If you enabled Directory in Cloud Portal, the initial sync will run during the upcoming night, or you can run a sync (shown below). If you have both Cloud and an On-Premise Appliance, you won’t see the IDex directory in Cloud until the sync is complete.

Sync IDex Directory

When you make changes to the users in your Directory groups, you can either:

  • Wait for the automatic overnight additive sync.
  • Run a manual resync. There are two ways to do this, as shown below.

Syncs can take up to two hours, depending on your directory's size.

Partial sync

Use this option to add new users to groups. It won’t remove users from a User Group if they were removed from a Directory group.

If Directory in Cloud Portal is not enabled, run 'sendaddatanow.exe' on your Active Directory server, at C:\ProgramFiles\Smoothwall\IDexAgent\SendAdDataNow.exe

If Directory in Cloud Portal is enabled:

  1. Run 'sendaddatanow.exe' on your Active Directory server, at C:\ProgramFiles\Smoothwall\IDexAgent\SendAdDataNow.exe
  2. Go to Services > Authentication > Directories, hover over the directory and select Sync.

Full sync

  Important

This process signs out all currently signed-in users, so complete it out of hours.

Use this option when you need to do a complete remapping, such as when you have moved users between Directory groups or removed users from Directory groups. The resync clears all IDex authentication information for all configured IDex Directories.

  1. Go to Services > Authentication > Settings.
  2. Select the Clear IDex Directory button.

Edit or delete an IDex directory

Go to Services > Authentication > Directories, hover over the directory and select Edit or Delete.

When editing, you can choose to deselect the Enabled box to keep the directory but not use it in Smoothwall.

Next step

You must map your Directory User Groups to the Smoothwall User Groups to authenticate users and apply Web Filter Policies.