If the Failover Smoothwall is working but no longer connected to the Main Smoothwall, or a new or rebuilt Failover needs to be connected, the Smoothwall Support Team may ask you to complete the steps in this article.
If the Failover Smoothwall is inaccessible and fails to boot or boots with errors, follow the instructions in Reinstall Smoothwall Appliance Hardware or Virtual Machine. You can check this on the Main Smoothwall’s System > Central management > Overview page.
1: Disconnect the networks
- Disconnect all network cables from the Failover Smoothwall Appliance.
- Physically connect the Heartbeat interface on the Main Smoothwall Appliance to the Heartbeat interface on the Failover Smoothwall Appliance.
2: Download the file
- Sign in to your Main Smoothwall Appliance, go to System > Hardware > Failover.
- In the Networking section, select Generate failover setup archive.
- Save the file to a FAT32-formatted USB drive.
3: Install the archive file
- Insert the USB drive into the Failover Smoothwall Appliance.
- Sign in to the command line terminal using the root user and password.
- Enter ‘setup’ and press Enter.
- Select Restore configuration and press Enter.
- Select the attached USB device from the list and press Enter.
Note
If your USB device is not detected, select Refresh Devices to remount any devices.
- Select the archive file and press Enter.
- When prompted, press Enter to reboot the Failover Smoothwall Appliance. After rebooting, it will enter standby mode.
Note
If you see the Choose a configuration option screen instead, press Esc, then Enter to reboot the Failover Smoothwall Appliance.
4: Reconnect the networks
- Reconnect the remaining network cables to the Failover Smoothwall Appliance.
- Test the Failover Smoothwall works.