This article applies to organisations with a 'Hybrid' setup (both On-Premise Appliance and Cloud), as well as On-Premise only and Cloud only setups.
Warning
If you need to delete or change which tenant is your default tenant, contact Smoothwall Support to discuss your requirements. Do not delete the old tenant as this could cause your setup not to function as expected.
Tenants are a way to customise your settings for different parts of your organisation, such as schools in your Multi Academy Trust (MAT).
- In the On-Premise Appliance, your instance either doesn’t have tenants, or is multi-tenant. There is no Default Tenant.
- In Cloud, all instances have tenants, even if only one exists. Smoothwall makes the first created tenant Default Tenant.
You may need to change the Default Tenant. For example, the School that is your default tenant is moving from your MAT to another MAT. The only way to do this is to contact Smoothwall Support and discuss your requirements.