Two-Factor Authentication (2FA) provides an extra level of security when you’re working with sensitive information or systems. In Record Manager, 2FA verifies your identity using your chosen Authenticator app when you log in to Record Manager.
Note
2FA is only available for DSL user accounts.
Before you start
If you haven’t already, you will need to enable 2FA. You also need to install an authenticator app on your iOS or Android device. Authenticator apps generate codes for verifying your account.
We recommend installing either Google Authenticator or Microsoft Authenticator. For more information, see:
- Get verification codes with Google Authenticator
- Set up the Microsoft Authenticator app as your verification method
How to add Record Manager 2FA to your authenticator app
- Log in to Record Manager.
Note
If your school has enabled Single Sign-On, select either Continue with Google or Continue with Microsoft. If you’re unsure of which SSO to use, contact your school’s IT support. - You will be presented with a QR code. Scan the QR code with your chosen authenticator app.
- Your Record Manager account will appear on the authenticator, generating authentication codes at 60-second intervals.
How to use 2FA to log in
- Log in to Record Manager.
- You will be prompted for a six-digit code to verify your account. Enter the code provided on your authenticator app.
- Select Continue.
Important
Depending on the authenticator, your verification code will expire in 60 seconds or less. You must enter the code within the allotted time. If the code you’ve entered doesn’t work, wait for your authenticator to generate a new one.
Also see: Enabling 2FA in Record Manager