Cloud Filter or On-Premise Filter and Firewall
Troubleshooting
Sub-sections
- Access to Smoothwall
- Third Party Systems
- On-Premise Appliance Troubleshooting
- Cloud Filter Troubleshooting
Articles
- Smoothwall Start of Year Maintenance Checklist
- Allowing Access to GoTo Services
- Find my UNCL, Serial Number, Tenant ID or API directory key
- Increasing the Disk Partition Size
Support
Articles
- Not getting update emails for my Support Tickets
- Reset my Smoothwall Help Centre password
- Sign up to the Help Centre
- Raise Support Tickets and see my open Tickets
- Check Smoothwall service status
- Allow User Emulation by Smoothwall Support for Cloud troubleshooting
Installation and Setup
Sub-sections
Authentication
Sub-sections
Articles
- Configuring global authentication settings
- Authentication Methods
- Create Web Proxy authentication policies
- Re-order, edit or delete Web Proxy authentication policies
- Creating authentication exceptions
- About authentication and authentication policies
Firewall and Networking
Sub-sections
Articles
- About network configuration
- About service objects
- Add new DNS forwarders or hosts
- Adding exception rules for traffic generated by the Smoothwall Filter and Firewall
- Adding port forward rules
- An explanation of NAT Traversal and passing IPSec through firewalls
Filter (Guardian)
Sub-sections
Articles
- About the blocklist
- Blocking or allowing web resources at certain locations from accessing web content
- Exempting devices from web filtering
- Smoothwall and IWF, CTIRU and PIPCU
- Languages that Smoothwall filters
- Group Policies for Devices and User Group Policies