To ensure users can access the Apptavi toolkit you will need to ensure that your web filter and firewall policies are correctly configured.
Procedure (Web filter)
- Navigate to 'Guardian > Policy objects > Categories' and create a new category named 'Apptavi' which contains the following URLs:
- apptavi.co.uk
- apptavi.net
- apptavistorageuksouth.blob.core.windows.net
- global.vss.twilio.com
- sdkgw.us1.twilio.com
- Navigate to 'Guardian > Web filter > Policy wizard' and create a new web filter policy as shown below
Who: Everyone *
What: Apptavi
Where: Everywhere *
When: Always *
Action: Allow
* Change as appropriate - Ensure that the newly created web filter policy is placed towards the top of your web filter policy table.
Procedure (Firewall)
- Navigate to 'Network > Settings > Address object manager' and create a new address object named 'Apptavi IPs' which contains the following:
- 13.210.2.128/27
- 54.252.254.64/26
- 3.25.42.128/25
- 18.231.105.32/27
- 177.71.206.192/26
- 18.230.125.0/25
- 52.59.186.0/27
- 18.195.48.224/27
- 18.156.18.128/25
- 52.215.253.0/26
- 54.171.127.192/26
- 52.215.127.0/24
- 3.249.63.128/25
- 52.66.193.96/27
- 52.66.194.0/26
- 3.7.35.128/25
- 13.115.244.0/27
- 54.65.63.192/26
- 18.180.220.128/25
- 13.229.255.0/27
- 54.169.127.128/26
- 18.141.157.128/25
- 34.203.254.0/24
- 54.172.60.0/23
- 34.203.250.0/23
- 3.235.111.128/25
- 34.216.110.128/27
- 54.244.51.0/24
- 44.234.69.0/25
- Next, navigate to 'Network > Settings > Service object manager' and create a new service object named 'Apptavi ports' which contains the following UDP ports:
- 3478
- 10000:60000
- Finally, navigate to 'Network > Firewall > Firewall rules' and create a new firewall policy:
Name: Allow access to Apptavi
Source IP addresses: Any
Inbound interface: Any
Destination IP addresses: Apptavi IPs (created in step 1)
Outbound interfaces: Any
Services: Apptavi ports (created in step 2)
Groups: Any *
Action: Allow
* Change as appropriate