In the UK, if you look after more than one school each with their own Ofsted number, you will need separate Safeguard accounts for each school.
If you are thinking of purchasing Safeguard or have Safeguard implemented, please be aware that Ofsted will expect each of your schools with their own Ofsted number to have their own instance of Safeguard Record Manager.
Please speak to your account manager to arrange the transfer of your students' records.
If you contact support, you could be placed in a queue and it might take us longer to respond to your request. Your account manager will advise you of what is available and the associated costs.
You can find your account managers email address and direct phone number by going to their page in the format smoothwall.com/firstname-lastname.