The SMTP relay Anti-spam feature no longer filters out spam emails. Log entries for the Anti-spam service shows errors like this:
Jan 12 11:10:35 hostname Anti-spam service Attempt at retrieving rules failed (1007)
Jan 12 11:10:35 hostname Anti-spam service Couldn't init MailShell (1007)
Late in 2018 the Anti-spam service was discontinued and the email SMTP relay module was deprecated by Smoothwall. In place of this, Smoothwall now offers the use of MailRoute Anti-Spam services. An announcement was sent to notify customers but some customers might have not received this notification for various reasons.
To reinstate the Anti-Spam scanning services on incoming mails, please contact Smoothwall support, who will assist you in configuring MailRoute to perform Anti-Spam scanning on the incoming SMTP mails.
When you contact Smoothwall support please have the following information ready:
- Mail domain(s)
- MX record host name(s)
- Contact email address for the mail administrator(s)
- Internal LAN IP of your SMTP mail server.
The process is simple and only takes a couple of minutes to set up. After which, the Anti-Spam scanning will be restored.