Allow Access to the iOS and Android Twitter App

This article shows you how to allow the Twitter mobile application to work through a Smoothwall using MiTM HTTPS decryption. Due to some URLs and Domains that the Twitter mobile application uses, it sometimes might fail when trying to connect through a Smoothwall without the following Solution in place.

Procedure

  1. Make sure that your blocklist is up-to-date, see Viewing and managing licenses and subscriptions.
  2. Create a new allow web filter policy with the Twitter App category:
    • Who: "Everyone, or the relevant user or groups to apply this policy to."
    • What: "Twitter App"
    • Where: "Everywhere, or the relevant location to apply this policy to."
    • When: "Always, or the relevant time slot to apply this policy to."
    • Action: "Allow"
  3. Make sure this is policy is above your Core Blocked Content block policy, which means the Twitter site is still blocked on desktop, but allowed on mobile devices.
  4. Create a new Do not inspect HTTPS inspection policy with the Twitter App category and these settings:
    • Who: "Everyone, or the relevant user or groups to apply this policy to."
    • What: "Twitter App"
    • Where: "Everywhere, or the relevant location to apply this policy to."
    • When: "Always, or the relevant time slot to apply this policy to."
    • Action: "Do Not Inspect"
  5. Make sure this policy is above any other Decrypt & Inspect policy.