Some URLs and domains that the ClassDojo mobile application uses, means that it sometimes fails to connect through the Smoothwall Filter but you can configure the Smoothwall Filter to allow the ClassDojo mobile application to work using MiTM HTTPS decryption.
Procedure
- Make sure that your blocklist is up-to-date, see our help topic, Viewing and managing licenses and subscriptions.
- Create a new allow web filter policy with the Class Dojo App category, see our help topic, Creating web filter policies:
- Who: "Add the relevant user or groups to apply this policy to."
- What: "ClassDojo App"
- Where: "Add the relevant location to apply this policy to."
- When: "Add the relevant time slot to apply this policy to."
- Action: "Allow"
- Move the policy above the other Block policies in the Web filter policies table, see our help topic, Managing web filter policies.
- Create a new Do not inspect HTTPS inspection policy with your new category and these settings, see our help topic, Creating HTTPS inspection policies:
- Who: "Everyone, or the relevant user or groups to apply this policy to."
- What: "ClassDojo App"
- Where: "Everywhere, or the relevant location to apply this policy to."
- When: "Always, or the relevant time slot to apply this policy to."
- Action: "Do Not Inspect"
- Move the policy above the other Decrypt and inspect policies in the HTTPS inspection policies table, see our help topic, Managing HTTPS inspection policies.
If your Android versions of the app use Google URLs to log in, you might need some further "Do Not Inspect" policies in place.