Users aren't showing up in the right groups. There's a hyphen(-) in the user activity list next to their usernames.

Problem

Some users show up with no group membership and are getting the wrong filtering permissions as a result.

Issue

This happens when a user isn't a member of any group mapped to local Smoothwall groups. The users are instead mapped to the "Default Users" group and given permissions relevant to that group.

Solution

Make sure that all users are a member of the correct group in the directory you are mapping to the local Smoothwall groups. Changes made in the directory may take up to 10 minutes to be reflected on the Smoothwall user activity list.