Problem
A URL is blocked and you want to know why it's blocked, and how the website has been categorized. For example, facebook.com can be blocked because of the Core Blocked Content policy, but is there a test that shows more detail such as that Facebook is blocked for Social Media, Audio/Video or Unmoderated Hosting.
Solutions
- You can use our policy tester, see our help topic, Testing policies.
- You can review the Web filter real-time report, see our help topic, Monitoring user activity.
- Sometimes the block page will tell you why it has been blocked, see our help topic, About block pages.
- Check to see if the URL is already categorized, see our help topic, Creating custom categories.