Allow Access to Dropbox

This article applies to our On-Premise Appliance Filter and Firewall product only, not to Cloud.

 

If you see the Smoothwall block page when trying to access Dropbox, follow these steps.

Step 1: Add Authentication exception

  1. Ensure your users log in to authenticate their browsing session.
  2. Close all instances of Dropbox.
  3. Add an Authentication Exception for dropbox.com

Step 2: Create HTTPS Inspection policy

Create a HTTPS inspection policy for Dropbox, with Validate certificate only as the Action.

Step 3: Create Web Filter Policy

  1. Create a Web Filter Policy for the Dropbox category, with Allow as the Action.
  2. Move this Web Filter Policy above any Web Filter Policies that block file and image hosting.