The School Asset Manager application on iOS and media uploads does not support the use of a proxy and you need to exclude it from filtering.
Allowing Domains
Create an Allow Web Filter Policy for the following domains:
- schoolassetmanager.co.uk
- control.premiumassetmanager.com
Authentication Exceptions
If you are using this application on a non-iOS device and are using NTLM authentication, you might also need to add these domains into Authentication Exceptions.
- Make sure that there is an Authentication exceptions category with these categories, see Creating authentication exceptions:
- SSL/CRL
- Software Updates
- Authentication Exceptions Note: This category should already be included.
-
Add the domains to the Authentication exceptions category:
schoolassetmanager.co.uk
control.premiumassetmanager.com
Web Filter Policies
-
Create a Web Filter Policy with the following conditions:
- Who Everyone
- What Authentication Exceptions, SSL/CRL, Software Updates
- Where Everywhere
- When Always
- Action Allow
- Move the policy you created up the table until it is above any block or blanket block in place for the group Unauthenticated IPs.
Testing
Use a test client to connect to the School Asset Manager. Check the web filter logs, and add any domains that appear for the test client's IP address to the authentication exception created above.