If you have installed the Smoothwall VPN client, but after an hour the users lose connection and have to enter their login details again.
This problem can be caused by using TCP as your connection method. This means if the client station hibernates, goes into standby or screensaver mode, or the adapters go into a low power mode, the loss of packets on TCP can cause a drop in the connection.
Switch the connection method to UDP and this will resolve the issue of dropped packets.
Navigate to Network > VPN > Global > SSL VPN settings and switch Transport protocol from TCP (HTTPS) to UDP (1191). See our help topic, Managing global VPN network settings.
The users should now enter their credentials in the morning and stay connected until they choose to disconnect.