Give access to the User Portal

The User Portal is a simplified version of your administrator access for the Smoothwall On-Premise Appliance. You need to specify who can sign into the User Portal and let them know how to do it.

Give access to User Portal

When users sign into the User Portal using their domain username and password, Smoothwall verifies their credentials against a directory. You need to choose the users who should be able to sign into the User Portal.

If users belong to a directory connection where the password is not "Smoothwall-verified", such as RADIUS Accounting, Google or IDex Directory, you can do one of two things:

  • Use a username and password combination from another configured directory connection that does support password verification (for example, Active Directory, RADIUS Directory).
  • Create a Local Users directory containing the usernames and passwords of your User Portal users, then add them to the User Group you will select in the Assign user groups access to a User Portal steps below.

Assign User Groups access to a User Portal

  1. Go to Services > User Portal > Group access.
  2. From the Group drop-down, select the User Group that you want to be able to use this User Portal.
  3. From the Portal drop-down, select the User Portal that this group can access.
  4. Select Add.
  5. Repeat these steps to add more User Groups.

To remove a group, select the checkbox in the Mark column for the User Group, and select Remove.

Important

If you have a User Group with users across multiple tenants, users could be given access to other tenant’s data. In this case, you may prefer to assign access to a User Portal for individual users.

 

Assign access to a User Portal for individual users

You can give access to the User Portal for specific users. This setting overrides the Group access settings.

  1. Go to Services > User Portal > User access.
  2. Enter the Username of the user you want to be able to use this User Portal.
  3. From the Portal drop-down, select the User Portal that this group can access.
  4. Select Add.
  5. Repeat these steps to add more users.

To remove a user, select the checkbox in the Mark column for the user, and select Remove.

Let users know they can access the User Portal

Smoothwall does not notify users by email that they can sign into the User Portal.

Share these instructions, along with details of your Smoothwall IP address: Access User Portal

See who has accessed the User Portal

Logs of who has signed into the User Portal are not stored in the same place as for the Admin Portal (Services > Authentication > User Activity).

  1. Go to Reports > Logs > User portal.
  2. The page will show today’s activity by default. To change the day, select the Month and the Day and select Update.

    Tips

    • The most recent day is shown, meaning you can report on data from the past year. For example if today is July 12th, selecting July 11th will show yesterday’s data, and selecting July 13th will show data from last year.
    • If you select a day that does not exist for the month (such as February 31st), you will receive a 404: Not Found error and will need to select Back in your browser.
  3. The table will show the time the action took place (such as when the user signed in), their username, User Group, IP Address, and a message detailing the session ID.

To download the data:

  1. Select the Month and the Day.
  2. Select the Export format as either Comma Separated Value, Raw Format or Table Separated Value.
  3. Select Export.