On the REPORTS menu, under the Logs or Realtime submenu, click System.
- Once you select a section from the list, the page updates automatically. However, if it doesn't you can click Update to update the page.
- Details shows if there are any current errors on the system, when certain services are stopped and restarted as the system operates. Restarting a service manually while you look at this report is helpful because you can see what the error is when the service restarts.
To export the logs:
- Either choose the Month and Day's data to export or select the Export all dates option.
- Choose the Export format:
- Comma Separated Value: The information is exported in the comma separated text format. The file name extension is .csv.
- Raw Format: The information is exported without formatting. The file name extension is .txt.
- Tab Separated Value: The information is exported separated by tabs. The file name extension is .tsv.
- Select Export.
| Components | Description |
|---|---|
| Anti-malware engine | Displays information about the anti-malware engine. |
| Anti-spam service |
Log messages from the anti-spam system. |
| Authentication service | Log messages from the authentication system, including service status messages and user authentication audit trail. |
| Configuration migrations | Log messages when a system migration is performed. |
| DHCP server |
Log messages from the DHCP server. |
| DNS proxy | Log messages from the DNS server. |
| DPI engine |
Log messages from the Deep Packet Inspection (DPI) engine. |
| Datastore | Log messages about the log’s disk usage. |
| FTP proxy | Log messages about FTP traffic handled by the proxy. |
| Guardian blocklist | Log messages about requests made for websites on ’s blocklist. |
| Guardian bypass | Log messages about requests made for websites that bypass ’s web filter. |
| Guardian category |
Log messages about requests made for websites in any category. |
| Guardian web server | Log messages about the web server. This server handles all redirect requests from an authentication policy you might have, including serving any redirect web pages you might have. |
| Heartbeat |
Log messages from any configured heartbeat interfaces of failover systems. |
| IDex Cluster | Log messages from the process. |
| IM Proxy | Log messages from the Instant Messaging proxy service. |
| IPsec |
Log messages from any configured IPsec tunnels. |
| Kernel | Log messages from the core operating system. |
| LCD panel |
Logs any messages that have been displayed on the appliance’s LCD panel. |
| L2TP |
Log messages from configured L2TP connections. |
| L2TP PPP |
Log messages from configured L2TP connections that use a PPPoE interface. |
| Message censor | Displays information from the message censor logs. |
| Monitor | Displays monitoring system information including service status and alert or report distribution audit trail. |
| NTP | Log messages from the network time system. |
| Network subsystem | Displays information from the internal network service. |
| PPP | Log messages from any configured PPPoE connection. |
| Reverse Proxy |
Log messages from the ’s reverse proxy service. |
| Routing service | Log messages from the routing service. |
| SIP service |
Log messages from the SIP proxy service. |
| SMTP quarantine |
Log messages from ’s SMTP quarantine. |
| SNMP | Log messages from the SNMP service, if enabled. |
| SSH | Log messages from the SSH system. |
| SSL VPN |
Log messages from any configured SSL VPN tunnels. |
| Safeguarding |
Displays log messages from the Safeguarding instant alerts service. |
| Service messages | Displays log messages from other services not mentioned in this list. |
| System | Simple system log messages, including startup, shutdown, reboot and service status messages. |
| SystemD | Log messages from the system super server. |
| UPS | Log messages from the UPS system, including service status messages. |
| Update transcript | Displays historical information about all installed releases and updates. |
| Web filter |
Log messages from the Smoothwall Filter. |
| Web proxy | Log messages from the web proxy service. |