Temporarily block web browsing for users

You can temporarily ban users by adding them to the Banned users group, then block web browsing using a Web Filter Policy.

Step 1: Add users to the Banned users group

1. Go to:
   
   • Services > Authentication > Temporary bans and select Add new temporary ban. Enter the Username of the account that you want to ban.
     

       Important

     This must be an exact case-sensitive match to the full username as it would be displayed on the User activity page.

   • Services > Authentication > User activity. Hover over the user and select Ban user.
2. If you have a multi-tenant setup, select the Tenant where the user exists. Don’t select None, as the ban won’t be applied.
3. For Ban expires, select a time and date for when the ban will be lifted and select Apply.
   

     Note

   When the Ban expires, it’s removed from the user and no longer shows on the Temporary bans page.

4. (Optional) Enter a descriptive Comment.
5. Select Add.

Step 2: Configure Web Filter Policies

Default Web Filter Policies include a policy to Block access for Banned users.

If you don’t have this policy, create a Web Filter Policy to Block Banned users Everything Everywhere Always.

Remove a ban

You can delete or turn off a ban before the expiry.

Delete the ban

1. Go to Services > Authentication > Temporary bans.
2. Hover over the username.
3. Select Delete.

Turn the ban off

1. Go to Services > Authentication > Temporary bans.
2. Hover over the username.
3. Select Edit.
4. Clear the Enabled checkbox.
5. Select Save changes. The ban will appear in the list until it expires, but won’t be applied.